{"version":"1.0","provider_name":"InfoAnalytica","provider_url":"https:\/\/www.infoanalytica.com\/dummyenvinwebs","title":"VoC analysis for leading e-commerce portal - InfoAnalytica","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"CwSP8DE1DR\"><a href=\"https:\/\/www.infoanalytica.com\/dummyenvinwebs\/resources\/voc-analysis-for-leading-e-commerce-portal\">VoC analysis for leading e-commerce portal<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.infoanalytica.com\/dummyenvinwebs\/resources\/voc-analysis-for-leading-e-commerce-portal\/embed#?secret=CwSP8DE1DR\" width=\"600\" height=\"338\" title=\"&#8220;VoC analysis for leading e-commerce portal&#8221; &#8212; InfoAnalytica\" data-secret=\"CwSP8DE1DR\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.infoanalytica.com\/dummyenvinwebs\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/www.infoanalytica.com\/dummyenvinwebs\/wp-content\/uploads\/2022\/09\/1-2.svg","thumbnail_width":1,"thumbnail_height":1,"description":"Introduction InfoAnalytica conducted analysis of VOC data received from different sources for a leading e-commerce marketplace to categorize issues faced by customers and to understand the trends. Challenges Data coming in from multiple sources in disparate formats Evolving tagging schema Accuracy of tagging and categorization Rapidly growing volume of responses Responses in multiple languages Solution [&hellip;]"}